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FREQUENTLY ASKED QUESTIONS

HOW DOES SOCIAL NETWORK FINDER WORK?
Social Network Finder pulls information from across the web to compile relevant and accurate information for each unique search.
HOW DO YOU KNOW THAT WE ARE LOOKING FOR THE RIGHT PERSON?
Our trained analysts use matching criteria to identify your person correctly. Whether the information and the subject are a “match” is determined by combinations of provided information. For example, an email address is considered a positive match. First and last names must be combined with other provided information for a positive match such as date of birth, education information or an image.
WHAT INFORMATION DOES A DEEP REPORT GATHER?
Social Network Finder focuses on building reports with digital data. Reports may include social profiles, blog posts, comments, posts, email addresses, phone numbers, addresses, court records, family members, usernames, web sightings, pictures, screenshots, and alternative name (nickname) analysis. Each search includes a PDF report.
WHERE DO YOU GET YOUR INFORMATION FROM?
The majority of our raw data (which may include family/relatives, phone numbers, addresses, locations) comes from a variety of sources such as web directories, census data, public mailing, court records, and phone directories.
WHAT WEBSITES DO YOU SEARCH?
We search many different websites, ranging from social media sites to blogs to picture sharing websites. Though there is no limit to what public information we may find, the most popular sites found within each search are the social media sites. We cite the URL of each source so that you have the ability to visit these sites on your own.
WHAT INFORMATION DO I NEED TO ORDER A DEEP SOCIAL MEDIA REPORT?
Social Network Finder does a great job of finding information with very few input parameters. While name and location generally yield the best results, User names, telephone numbers, email addresses help us to identify the correct person for the Social Media Report.
WHAT IS AN INSTANT BASIC REPORT?
It is an instant lookup for person behind an email address, handy for finding someone’s social network accounts and other contact details.
HOW MUCH DO THE REPORTS COST?
For deep report, a single search costs $29.95, including a ready PDF report. Also, for an additional $15.00 the report may be white labelled with you company name and logo. If you would like to receive a discounted rate, you can purchase more searches upfront. For instant basic report, a single search costs $4.95, including a ready PDF report.
HOW LONG DO REPORTS TAKE?
Once the deep report is ordered our team will begin the research of your subject sourcing the entire internet, not just a short list of sites. From there, the report is created and reviewed by experienced analyst. The report is released to the person who ordered it within 24 – 72 business hours.
The instant basic report is automatically generated.
WHAT IS THE DIFFERENCE BETWEEN INSTANT BASIC REPORT AND DEEP REPORT?
The instant basic report gives access to information like owner’s name, photos and public social media profiles.
The Deep Report includes information from social networks accounts, person's relatives and associates, locations, phone numbers, email addresses that are visually represented, made and verified by highly skilled analysts.
DO YOU OFFER A DISCOUNT ON LARGE PURCHASES?
Of course! The Flexible plan is only available to corporate users, please email your phone number to us (info@socialnetworkfinder.com ) and we will call you to give you the details of our plan.
WHAT COMES WITH MY SOCIAL NETWORK FINDER ACCOUNT?
A Social Network Finder account allows you to manage all of your Social Network Finder activity. You can view a summary of your searches, adjust, purchase reports, view invoices, update credentials, view previous reports and reorder updated previous reports.
WHAT IS YOUR REFUND POLICY?
If you were billed for a search that did not give you the expected results, do not hesitate to email billing@socialnetworkfinder.com or contact support directly with your inquiry.
DO YOU HAVE ANY TUTORIALS?
Yes, please see the Social Network Finder tutorial at the bottom of our homepage.
CAN I MAKE MY DATA PRIVATE?
All the information obtained by Social Network Finder is publicly available. Therefore, Social Network Finder cannot directly assist you in making your data private. However, you may order a report about yourself, see what information is publicly available and where it came from, and then contact those sources directly to have your information removed. Social Network Finder does not index and store profiles. If you remove your information from a public source and run a search again, the removed information will likely not be shown in the report as it is now private.
WHO CAN SEE MY INFORMATION?
If your information is publicly available online, it can be accessed by Social Network Finder. This means that anyone who runs a Social Network Finder report may view your information online.
WILL SOMEONE KNOW I SEARCHED FOR THEM?
No.
HOW DO I PAY AN INVOICE?
If you are a corporate member, you can either pay via check or credit card. At the end of each month an invoice will be generated. If you are using a credit card, your invoice total will be automatically deducted at the end of the monthly billing cycle. If you are paying by check, you will be emailed the invoice with mailing instructions. For Individual users we only accept PayPal and credit card, so you will be billed the moment you make a purchase.
CAN I DO A SEARCH ON MY PHONE?
Yes, our website is built to work on mobile platforms and screens of all sizes. Just open Social Network Finder on your smartphone or tablet device.
WHAT KIND OF SEARCHES CAN I DO?
Social Network Finder allows you to build your own search, by inserting the required data into the inquiry fields.
HOW DO I GET MY REPORT?
Your report will be uploaded on your dashboard and will be in a PDF format.
I HAVE DELETED MY ACCOUNT; HOW CAN I RECOVER IT?
Once your account has been deleted you will no longer be able to access your account dashboard. You will be required to create a new account.
IS SOCIAL NETWORK FINDER A CONSUMER REPORTING AGENCY?
No, please see our Terms and Conditions. Social Network Finder is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). None of the information offered by Social Network Finder can be used for assessing or evaluating a person's eligibility for employment, housing, insurance, credit, or for any other purpose covered under the FCRA.

Disclaimer: You understand and agree that the Social Network Finder website does not provide consumer reports as defined under 15 USC 1681 et seq., also known as the Fair Credit Reporting Act (“FCRA”). Additionally, Social Network Finder is not considered consumer reporting agency under the FCRA. You may not use our website, its related services, or any reports generated for the following purposes: decisions about consumer credit or personal loans; determining fitness for employment including hiring and promotion decisions; underwriting insurance; determining eligibility for scholarships or educational opportunities; determining a consumer’s eligibility for a license or other governmental benefit; screening investors or servicers of credit; reviewing a tenant’s suitability for housing; or any other purposes as not permitted by the FCRA or any similar federal or state legislation.
Furthermore, you make not take any adverse actions against any persons as defined under the FCRA. This website and including any content is for informational and educational purposes only. Social Network Finder does not represent or warrant that any information found on the website or via the services is accurate, error free, up-to-date, or complete. Based on the sourcing of the information some content may even be incorrect. Please visit our Terms of Use, specifically our Disclaimer and FCRA sections for more information. If you have any questions, please contact us at info@socialnetworkfinder.com or by mail Social Network Finder, 8 The Green Suite 8016 Dover, Delaware 19901.